Unique Wireless Advanced Diagnostics Tool from SideBand Systems

Unique Wireless Advanced Diagnostics Tool from SideBand Systems

BEVERLY, Mass., Feb. 7 /PRNewswire/ -- A new on-line tool, SBS Link Patrol, which allows for alarming and diagnosis of any wireless communication system, was recently introduced by SideBand Systems, Inc., a Beverly, MA wireless integration company. SideBand Systems designs, engineers, installs and maintains high performance building to building communication systems and supplies deployment engineering studies for in-building IEEE 802.11a, b and g.

"It's the most beneficial service that we've ever had available for our customers," said Jack Davis, SideBand's President and CEO. "Not only does it enhance our ability to diagnose link problems over a secure Internet connection, Link Patrol also gives us visibility into a looming system problem so that we can react before a customer is impacted.

"The obvious benefits are in two key areas. Our Operations Department is able to localize problems as they occur, resulting in more efficient Field engineer deployment. The FE's are dispatched directly to the problem site armed with the appropriate components and repair strategy.

"Our customers benefit from Link Patrol's ability to monitor environmental factors, such as system temperature, and packet error trend lines. In many cases the statistics derived usually indicate impending system problems. Customers are then able to schedule downtime or switch mission critical links appropriately."

Link Patrol is available to any wireless user or provider interested in offering a high-level diagnostic monitoring service for their customers.

SideBand Systems, Inc., is a New England-based company that provides wireless communications systems, licensed and unlicensed, and wireless in- building site surveys, including security implementation and 7 X 24 Maintenance Agreements. The company, founded in 1992, has over 600 wireless customers and maintains offices in Beverly, MA and Bridgeport, CT.

CONTACT:

Jack Davis
Tel: 978 922 4298 X301
Fax: 978 922 4462
Email: jdavis@sidebandsys.comhttp://www.sidebandsys.com/

This release was issued through eReleases(TM). For more information, visit http://www.ereleases.com/.


Source: SideBand Systems, Inc.

CONTACT: Jack Davis, SideBand Systems, +1-978-922-4298, X301, Fax:
+1-978-922-4462, jdavis@sidebandsys.com

Web site: http://www.sidebandsys.com/


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