J.D. Power and Associates Reports: Satellite Radio is More Popular Among Boat Owners Than Vehicle Owners
J.D. Power and Associates Reports: Satellite Radio is More Popular Among Boat Owners Than Vehicle Owners
Ski/Wakeboard Owners are Most Satisfied with Their Sound System
WESTLAKE VILLAGE, Calif., May 7 /PRNewswire/ -- As advanced technologies in marine audio systems become increasingly popular, new-boat owners are more likely to subscribe to satellite radio than new-vehicle owners, according to the J.D. Power and Associates 2007 Marine Audio Report(SM) released today.
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The report measures owner satisfaction with the audio systems supplied in their new boats in seven segments: fiberglass bass boat; pontoon; coastal fishing (17 ft. to 28 ft.); ski/wakeboard; small runabout (16 ft. to 19 ft.); large runabout (20 ft. to 29 ft.); and express cruisers (24 ft. to 33 ft.). Six areas are examined to measure overall satisfaction: sound clarity; location of speakers; ability to hear the stereo at cruising speed; effectiveness of CD anti-skip mechanism; radio reception; and ease of using the controls.
While 28 percent of new-boat owners who have a marine audio system report having satellite radio, only 19 percent of new-vehicle owners report having the feature (according to the J.D. Power 2006 Emerging Technologies Study). The percentage of boat owners with satellite radio playing capabilities has increased 33 percent from the 2006 study. Owners with MP3 capabilities have also increased from 3 percent in 2006 to 7 percent in 2007. MP3 players are particularly popular among owners in the ski/wakeboard boat segment.
"In general, ski/wakeboard boats, express cruisers and large runabouts tend to have more technologically advanced sound systems than other boats on the market," said Todd Markusic, senior director of the Powersports practice at J.D. Power. "Among express cruisers, 65 percent of owners who have a marine audio system report having satellite radio, and large runabout and ski/wakeboard owners follow closely with 42 percent and 31 percent, respectively. This feature will more than likely continue to grow in popularity among boat owners."
Among areas examined to determine overall sound system satisfaction, the sound clarity, location of speakers and ability to hear the stereo at cruising speed have the highest impact on boat owner satisfaction. The ability to hear the stereo at cruising speed is particularly important to owners, yet satisfaction is significantly lower than in all other areas examined in the report, indicating that this is an area where owner needs are not being met.
"It is definitely a major challenge for boat manufacturers to design an audio system that is easy to hear while cruising at 30 mph or more in an open- air environment," said Markusic. "However, using high-quality components and well-placed speakers can definitely enhance the listening experience when the boat is operating."
Among marine audio manufacturers, Clarion, Kenwood and Sony perform particularly well in satisfying new-boat owners. These companies receive particularly high ratings from owners in the ski/wakeboard segment, which not only has the most high-end systems, but also achieves the highest sound system satisfaction across all segments.
Other manufacturers included in the report are: Aquatronics, Audiovox, JBL, Jensen, JVC, Panasonic, Pioneer and Sea Worthy.
The report also finds that 90 percent of bass boat owners and 50 percent of coastal fishing owners do not have a marine audio system. Conversely, nearly all large runabout and express cruiser owners report owning a sound system.
The 2007 Marine Audio Report is derived from the J.D. Power 2007 Boat Competitive Information Study, which was released in early February. The 2007 Boat Competitive Information Study is based on responses from 12,140 owners who registered a new boat between June 2005 and May 2006.
Marine Audio Satisfaction
Factors Listed in Order of Importance
(Based on a 1,000-point scale)
Sound Clarity 785
Location of Speakers 749
Ability to Hear Stereo at Cruising Speed 692
Effectiveness of CD Anti-Skip Mechanism 801
Radio Reception 736
Ease of Using Controls 784
Marine Audio Brand Penetration by Segment*
Bass Coastal Ski/Wake- Small Large
Boat Pontoon Fishing boarding Runabout Runabout
Aquatronics 1% 4% 1% 0% 4% 3%
Audiovox 1% 6% 1% 1% 5% 3%
Clarion 3% 16% 19% 30% 30% 29%
JBL 0% 7% 2% 3% 11% 9%
Jensen 1% 15% 7% 1% 4% 2%
JVC 1% 7% 3% 3% 7% 5%
Kenwood 1% 9% 6% 31% 21% 22%
Sea Worthy 0% 10% 2% 0% 0% 0%
Sony 1% 17% 5% 21% 10% 25%
Other 1% 3% 3% 6% 2% 1%
Customers Without
a Sound System 90% 5% 50% 2% 4% 0%
*Marine audio system brand penetration is based on owner-reported data.
Note: Panasonic and Pioneer are not shown due to small sample size.
About J.D. Power and Associates
Headquartered in Westlake Village, Calif., J.D. Power and Associates is an ISO 9001-registered global marketing information services firm operating in key business sectors including market research, forecasting, performance improvement, training and customer satisfaction. The firm's quality and satisfaction measurements are based on responses from millions of consumers annually. J.D. Power and Associates is a business unit of The McGraw-Hill Companies. For more information on car reviews and ratings, car insurance, health insurance, cell phone ratings, and more, please visit JDPower.com.
About The McGraw-Hill Companies:
Founded in 1888, The McGraw-Hill Companies (NYSE:MHP) is a leading global information services provider meeting worldwide needs in the financial services, education and business information markets through leading brands such as Standard & Poor's, McGraw-Hill Education, BusinessWeek and J.D. Power and Associates. The Corporation has more than 280 offices in 40 countries. Sales in 2006 were $6.3 billion. Additional information is available at http://www.mcgraw-hill.com/.
J.D. Power Media Relations Contacts:
John Tews Syvetril Perryman
Troy, Mich. Westlake Village, Calif.
(248) 312-4119 (805) 418-8103
john.tews@jdpa.comsyvetril.perryman@jdpa.com
No advertising or other promotional use can be made of the information in this release without the express prior written consent of J.D. Power. www.jdpower.com/corporate
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Source: J.D. Power and Associates
CONTACT: John Tews, Troy, Mich., +1-248-312-4119, john.tews@jdpa.com, or
Syvetril Perryman, Westlake Village, Calif., +1-805-418-8103,
syvetril.perryman@jdpa.com, both of J.D. Power and Associates
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