DIRECTV Extends Relationship With Amdocs

DIRECTV Extends Relationship With Amdocs

Amdocs Products and Services Will Continue to Help DIRECTV Maintain its Record of Industry-Leading Customer Service

ST. LOUIS and EL SEGUNDO, Calif., Oct. 18 /PRNewswire-FirstCall/ -- Amdocs (NYSE:DOX), the leading provider of software and services to enable integrated customer management and the intentional customer experience(TM), and DIRECTV (NYSE:DTV), the world's largest satellite TV service provider, announced today that the two companies have expanded the scope of and extended their relationship until 2012. Amdocs products and services will continue to help DIRECTV maintain its innovative programming services and technology leadership and deliver a superior experience to its more than 15.5 million subscribers.

Under the terms of the expanded agreement, Amdocs will continue to provide DIRECTV with customer-facing business support systems (BSS), such as billing and customer management. Amdocs will also provide additional consulting services, and the two companies will work on a roadmap to allow DIRECTV to enhance its network-facing operations support systems (OSS) and integrate its BSS and OSS systems to enable the delivery of even more innovative services, including interactive television and advanced broadband services. Integrating BSS and OSS makes it easier for providers to deliver and maintain new services, thus dramatically improving the overall customer experience.

"Amdocs has been our trusted partner since we jointly began serving the first DIRECTV customer," said Mike Benson, executive vice president and chief information officer at DIRECTV. "It's no accident that DIRECTV is a four-time recipient of the J.D. Power's highest score in 'Customer Satisfaction Among Satellite/Cable TV Subscribers.' Our technology leadership enables us to provide unparalleled programming and customer satisfaction, and Amdocs' software and services will remain integral to maintaining our leadership in the marketplace."

Amdocs' software and services have been supporting DIRECTV since 1994. Throughout DIRECTV's impressive subscriber growth to over 15.5 million customers, Amdocs has helped DIRECTV adapt to changes in technology, business processes, and industry dynamics. DIRECTV will work closely with Amdocs to ensure a foundation for growth into the provision of enhanced multi-play services.

"As the competition for customers intensifies in the satellite television service provider industry, the winners will be the providers who can deliver innovative services and create a superior customer experience," said Michael Matthews, chief marketing officer for Amdocs. "DIRECTV's commitment to delivering an intentional customer experience and maintaining its technology leadership will help ensure the company's ongoing success and growth."

About Amdocs

Amdocs combines innovative software and services with deep business knowledge to accelerate implementation of integrated customer management by the world's leading service providers. By delivering a comprehensive portfolio of software and services that spans the customer lifecycle, Amdocs enables service companies to deliver an intentional customer experience TM, which results in stronger, more profitable customer relationships. Service providers also benefit from a rapid return on investment, lower total cost of ownership and improved operational efficiencies. A global company with revenue of more than $2 billion in fiscal 2005, Amdocs has approximately 15,000 employees and serves customers in more than 50 countries around the world. For more information, visit Amdocs at http://www.amdocs.com/.

About DIRECTV, Inc.

DIRECTV, Inc., the nation's leading satellite television service provider, presents the finest television experience available to more than 15.5 million customers through exclusive content, industry-leading customer service (which has surpassed cable for six years running) and superior technologies. Each day, DIRECTV subscribers enjoy over 250 channels of 100 percent digital picture and sound; exclusive programming and the most comprehensive collection of sports programming available anywhere including NFL SUNDAY TICKET(TM) and MLB EXTRA INNINGS(TM). DIRECTV (NYSE:DTV) also leads the digital television technology revolution with exclusives such as NFL SUNDAY TICKET SuperFan(TM), US Open Interactive and YES Network Interactive, and will soon have the capacity to offer over 150 channels in HD. DIRECTV is approximately 39 percent owned by News Corporation. For the most up-to-date information on the company, please visit http://www.directv.com/.

Amdocs Forward-Looking Statement

This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs' ability to grow in the business segments it serves, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future, however the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company's filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2005, filed on December 28, 2005 and our quarterly 6-K furnished on February 15, May 15 and August 15, 2006.

Media Contacts:
Amdocs
Normalinda Gonzalez
Access Communications for Amdocs
Tel: 917-522-3529
E-Mail: ngonzalez@accesspr.com

FCMN Contact: kpagliara@AccessPR.com

Source: Amdocs

CONTACT: Normalinda Gonzalez of Access Communications, +1-917-522-3529,
ngonzalez@accesspr.com, for Amdocs

Web site: http://www.amdocs.com/
http://www.directv.com/

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