SeeBeyond Chooses Valaran's iTouch to Enhance Customer Care and Streamline Technical Support Operations
SeeBeyond Chooses Valaran's iTouch to Enhance Customer Care and Streamline Technical Support Operations
Valaran Offers Sophisticated Software Distribution Application
PRINCETON, N.J., Feb. 8 /PRNewswire/ -- Valaran Corporation, a provider of web services-ready solutions that enable a plug and play experience for networked applications, announced today that SeeBeyond (NASDAQ:SBYN) has selected Valaran's iTouch product to provide customers with seamless delivery of its applications, live updates and patches. The new product is expected to help streamline operations and enhance customer service.
"Valaran's iTouch will help us provide stronger support to our customer base by automating the product update process and reducing the risk of error involved in downloading applications," said Ken Williams, vice president of technical support for SeeBeyond.
iTouch is a packaged application that provides automated distribution and installation of software updates, patches and configuration settings. With iTouch, SeeBeyond will be able to increase operational efficiencies and reduce risk associated with end-user error. iTouch also helps increase customer satisfaction by allowing technical support organizations to be proactive in supporting their customers -- identifying potential problems and fixing them before they become an issue.
"We are excited to provide SeeBeyond with a solution that enables them to update customers without disrupting other business operations," said Darrell Jennings, president and CEO of Valaran. "iTouch will help to increase efficiency and save the Company time, freeing up valuable resources to focus on their core competencies."
About Valaran Corporation
Valaran provides solutions for managing complex, highly distributed, dynamic networks of small footprint devices and code elements. Valaran's patented technology can run on virtually any device type, is entirely service-oriented, and takes the loosely coupled concepts of web services and service-oriented architectures to the next level. Target markets include independent software vendors, network service providers, and government agencies. For more information visit http://www.valaran.com/.
About SeeBeyond
Based on 15 years of software innovation and real-world experience in integrating systems across Global 2000 organizations, SeeBeyond (NASDAQ:SBYN) delivers the industry's first integrated composite application network built on a comprehensive integration platform. The SeeBeyond(R) Integrated Composite Application Network Suite(TM) helps organizations rapidly assemble and deploy enterprise-scale end-user applications built on existing systems and infrastructure to dramatically improve business operations. SeeBeyond has approximately 2,000 customers worldwide, including ABN Amro, BHP Billiton, The Cleveland Clinic, The Dial Corporation, DuPont, Florida Power & Light, Fluor Daniel, Fujitsu, General Motors, Halliburton, Hertz Corporation, HP, Lockheed Martin, Pfizer, Samsung, Sprint and Sutter Health. For more information, please visit http://www.seebeyond.com/.
Forward-Looking Statements
This news release includes statements that are not historical in nature and as such are intended to be forward-looking statements for purposes of the safe harbor provided by the Securities Litigation Reform Act. These statements, including those related to the expectations regarding the new product are statements based on SeeBeyond's current expectations, assumptions, estimates and projections, its industry and its future prospects. These statements are predictions, and actual events and results may differ materially from those forward-looking statements based on certain risks, including risks related to general economic conditions and, in particular, information technology spending; the Company's sales cycle; dependence on licensing revenue from the Company's product suite; the Company's dependence on strategic relationships with systems integrators and others; the Company's international operations; market acceptance of SeeBeyond products and services, including the SeeBeyond ICAN 5 Suite, and the potential release of competitive products, among other factors. The forward-looking statements contained in this news release are also subject to other risks and uncertainties, including those more fully described in the Company's filings with the Securities and Exchange Commission including its Annual Report filed on Form 10-K for the year ended December 31, 2003, and its quarterly reports on Form 10-Q. SeeBeyond does not undertake to update any forward-looking statements.
Source: Valaran Corporation
CONTACT: Juliet Shavit, SmartMark Communications, LLC for Valaran,
+1-215-504-4272, jshavit@smartmarkusa.com; or Dean Vassiliou, Valaran
Corporation, +1-609-945-7232, dean.vassiliou@valaran.com
Web site: http://www.seebeyond.com/
Web site: http://www.valaran.com/
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