Comcast Creates Digital Broadcast Transition Rapid Response Team

Comcast Creates Digital Broadcast Transition Rapid Response Team

Company Offers Same-Day Installs To Consumers Preparing For June 12 Digital Switch

SOUTHFIELD, Mich., June 9 /PRNewswire/ -- With just days left until the federal government's June 12 deadline for broadcast TV stations to transition their signals to digital, Comcast today announced the creation of a "rapid response team" to perform same-day installations for Michigan consumers who still need a digital TV solution.

Starting today through Monday, June 14, consumers who call Comcast weekdays by 12:00 p.m. can get their cable TV service installed by the newly created rapid response team the same day. For calls that come in after 12:00 p.m., installation will be scheduled for the next day. In addition, Comcast will offer free professional installation for new residential customers through June 21.

"We know that there are some consumers who have not yet found the right solution to continue watching their favorite broadcast TV channels after June 12," said Tom Coughlin, Senior Vice President of Comcast's Michigan Region. "We want them to know that Comcast is one of their options, and that our rapid response team is standing by ready to make their transition as smooth, easy and affordable as possible."

Comcast created the rapid response team to support consumers who may still need to take last-minute action to prepare for the digital broadcast transition on June 12. Television sets connected to Comcast or to other cable or satellite providers will not be affected by the digital transition. Newer TVs that rely on antennas but are already equipped with digital tuners also will not be affected.

After the June 12 deadline, consumers with older analog television sets that still rely on antennas to receive signals from full-power broadcast TV stations will no longer be able to watch those stations. Potential options for these consumers include purchasing a new TV equipped with a digital tuner, obtaining a digital converter that will enable older analog TVs to receive digital broadcast signals or subscribing to Comcast cable or another cable or satellite TV service.

Last fall, Comcast announced special service pricing and packages for consumers looking for a digital broadcast transition solution:

-- Free Basic Cable service for a year if a consumer also signs up for
Comcast Digital Voice or Comcast High-Speed Internet service;
-- Basic Cable service for a year at the price of $10 per month as a
standalone solution; and

-- Current Comcast customers also can add Basic Cable to additional TVs
at no additional monthly service fee.

Basic Cable offers about 20 channels, including broadcast (ABC, CBS, NBC, FOX, Univision, PBS), shopping and local public television channels. Comcast Basic Cable does not require the purchase of any new equipment for cable-ready TVs, so consumers can continue to use their existing TVs and remote controls. Since no antenna is needed, choosing cable also eliminates the worry about potential reception problems associated with using an antenna following the transition.

For more information on the digital broadcast transition, go to www.dtv2009.gov. For more information on Comcast service and comparisons of Comcast's solutions to other digital-transition solutions, go to www.comcast.com/dtv.

About Comcast Corporation

Comcast Corporation (NASDAQ:CMCSA)(NASDAQ:CMCSK) (www.comcast.com) is the nation's leading provider of entertainment, information and communication products and services. With 24.1 million cable customers, 15.3 million high-speed Internet customers and 6.8 million Comcast Digital Voice customers, Comcast is principally involved in the development, management and operation of cable systems and in the delivery of programming content.

Comcast's content networks and investments include E! Entertainment Television, Style Network, Golf Channel, VERSUS, G4, PBS KIDS Sprout, TV One, ten sports networks operated by Comcast Sports Group and Comcast Interactive Media, which develops and operates Comcast's Internet businesses, including Comcast.net (www.comcast.net). Comcast also has a majority ownership in Comcast-Spectacor, whose major holdings include the Philadelphia Flyers NHL hockey team, the Philadelphia 76ers NBA basketball team and two large multipurpose arenas in Philadelphia.

Comcast's Michigan Region serves more than 1.2 million customers in the state and employs more than 4,200 people. Comcast has three major call centers located in the state and houses its Michigan Region headquarters in Southfield.

Source: Comcast Cable

CONTACT: Mary Beth Halprin, +1-248-233-4743,
Marybeth_Halprin@cable.comcast.com, or Patrick Paterno, +1-248-233-4608,
Patrick_Paterno@cable.comcast.com

Web Site: http://www.comcast.com/

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