New Facility Will Employ More Than 200 Individuals With Capacity To Grow

New Facility Will Employ More Than 200 Individuals With Capacity To Grow

ENFIELD, Conn., June 22 /PRNewswire-FirstCall/ -- Governor M. Jodi Rell and state and local officials today joined Comcast to celebrate the official grand-opening of the company's second call center in Connecticut. By the end of the year, the new 77,000 square foot facility will employ more than 200 customer care representatives, who will help meet the growing customer demand for Comcast's cable television, high-speed Internet and phone products.

"We are thrilled that Comcast made the business decision to invest in our state and create over 200 jobs in the process. This new facility underscores the fact that Connecticut is open to business and has the talented workforce to fuel business growth," said Governor Rell. "Comcast is a valued member of Connecticut's business community, and their expanded presence in our state will have a positive impact on the local and state economies."

"I'm proud of the fact that the Department of Economic and Community Development works with companies like Comcast to grow and expand in Connecticut," said Joan McDonald, Economic and Community Development Commissioner. "We are happy to be a partner in Comcast's success."

Doug Guthrie, Vice President for Comcast's Connecticut-Western Massachusetts Region, thanked Governor Rell, the Town of Enfield and other state and local officials for their support. Guthrie noted that between the two call centers and 14 service centers located throughout the state, Comcast employs more than 1,100 individuals in Connecticut. He said that the new facility gives Comcast the capacity to add up to approximately 350 positions in the next few years as it continues to grow its business. In addition to the two Connecticut call centers, Comcast operates six other call centers in New England.

"Governor Rell and the Department of Economic and Community Development have been instrumental in Comcast's efforts to expand our operations in the state of Connecticut as we strive to meet the strong customer demand for our innovative products and services," said Guthrie. "Comcast's recipe for success starts with delivering a top-notch customer experience, and that includes locating our call centers in and around communities where our customers live and work."

Prior to the transition to Comcast, Adelphia/Tele-Media customer calls were entirely outsourced to other parts of the country, a trend that Comcast has reversed to ensure better service.

Guthrie added that the opening of the new call center coincides with the completed launch of Comcast Digital Voice, the company's innovative residential phone service, which is now available in every Connecticut community in which Comcast provides service, including those previously served by Adelphia/Tele-Media. With phone service offered throughout the state, Comcast's Triple Play bundle of Digital Cable with ON DEMAND, Comcast High- Speed Internet and Comcast Digital Voice is also available to customers throughout the company's footprint.

The Triple Play bundle is an increasingly popular option, offering customers all three products for $33 each for 12 months when they subscribe to all three. In addition to the product benefits, the Triple Play provides customers the convenience of one bill, one customer service point of contact and one installation visit to the home.

For more information on Comcast's products and services, customers can call 1-800-COMCAST or visit www.comcast.com.

About Comcast Corporation

Comcast Corporation (Nasdaq: CMCSA; CMCSK) (http://www.comcast.com/) is the nation's leading provider of cable, entertainment and communications products and services. With 24.2 million cable customers, 12.1 million high-speed Internet customers, and 3.0 million voice customers, Comcast is principally involved in the development, management and operation of broadband cable systems and in the delivery of programming content.

Comcast's content networks and investments include E! Entertainment Television, Style Network, The Golf Channel, VERSUS, G4, AZN Television, PBS KIDS Sprout, TV One, Comcast SportsNet and Comcast Interactive Media, which develops and operates Comcast's Internet business. Comcast also has a majority ownership in Comcast-Spectacor, whose major holdings include the Philadelphia Flyers NHL hockey team, the Philadelphia 76ers NBA basketball team and two large multipurpose arenas in Philadelphia.

Comcast's New England regions serve 2.6 million customers in Massachusetts, New Hampshire, Vermont, Maine, Connecticut and New York and employ nearly 7,000 individuals.

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Source: Comcast Corporation

CONTACT: Kristen Roberts of Comcast Corporation, +1-860-505-2075,
kristen_roberts@cable.comcast.com

Web site:

http://www.mediaone.com/
http://www.comcast.com/

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