SFW Issue Manager Equips Organizations With Graphics-Based Facilities Infrastructure Management Tool

SFW Issue Manager Equips Organizations With Graphics-Based Facilities Infrastructure Management Tool

Industry-Leading System Extends CMMS Functionality for Broader Asset Control of a Facility's Machinery, Safety Measures, IT Equipment and More

LOS ANGELES, Jan. 10 /PRNewswire/ -- SFW LLC, an emerging leader in developing and delivering critical facilities infrastructure management tools and services, today launched SFW Issue Manager, a Web-based graphical component designed to resolve maintenance problems, as well as other issues, pertaining to any asset in an organization. SFW Issue Manager extends traditional CMMS (computerized maintenance management system) functionality to allow broad asset control of an organization's machinery, safety measures, security investments and IT equipment. The product tracks and manages a facility's assets across multiple departments in an enterprise.

SFW Issue Manager works in conjunction with Accendo(TM), the company's Web-based graphical mapping platform, as well as with any combination of SFW modules. As with a standard CMMS, SFW Issue Manager allows authorized users to submit and track work orders and requests for equipment, labor and part costs. With this solution, however, users view a graphical representation of each asset, part and space, making the system easy to use and reducing errors and duplicity in work order requests.

SFW Issue Manager was designed to serve as a solutions hub across virtually every department within an organization. For example, it can be used by the IT department as a "help desk" application, by the HR department as a move management tool, and by a machine operator to submit and track work orders for a broken part.

"In keeping with our design philosophy, SFW Issue Manager is built for simplicity," said Ofer Azoulay, CEO and founder of SFW. "Identifying assets on a facility's floor plans makes it much easier for any authorized user to submit, track and report issues throughout the enterprise. Given its enterprise-wide functionality, SFW Issue Manager streamlines the reporting process, enabling cost-effective and productive infrastructure management."

Working in conjunction with the Accendo platform and SFW's additional graphics-based modules, SFW Issue Manager ensures total control and visibility over a facility's space, equipment and emergency and safety elements. With the launch of SFW Issue Manager, SFW has developed a way to integrate all infrastructure issues under one easy-to-operate interface. This new approach to facilities infrastructure management leverages an organization's most vital asset, its data, through an integrated application that boosts efficiency and reduces cost.

"Technological advancements that drive business success from the inside out are at the core of an effective facility management program," said Predrag Jakovljevic, a principal analyst of Technology Evaluation Centers Inc. (www.TechnologyEvaluation.com), an independent industry analyst firm providing IT assessment to technology professionals and the technology business community. "SFW Issue Manager is an excellent example of a growing trend in the industry to focus on enterprise-wide integration of facilities management processes. Portal-like tools such as the ones being developed by SFW offer organizations an easier way to achieve peak infrastructure efficiency."

"When faced with an issue requiring quick action, it is sometimes difficult to step back and recognize one solution can be applied broadly across an enterprise," Azoulay said. "With our facilities infrastructure management approach, SFW has identified the best way to mitigate daily issues using less time and money."

Similar to all of SFW's applications, pricing for the Issue Manager is designed to be simple and straightforward. The unique pricing model is not based on the number of users or the data stored by customers. SFW welcomes inquiries about costs to implement and maintain its entire suite of facilities management software and services.

About SFW LLC

SFW is an emerging leader in critical facility management tools that enable customers to track and manage key assets. SFW products include Accendo(TM), a web-based facilities management platform, and a variety of supporting modules: SFW FM focuses on asset management, space and move management, and engineering; SFW Controller focuses on security, safety and emergency preparedness; SFW Incident tracks incidents to identify trends; and SFW IT maintains an updated database of all IT components. By implementing any combination of the SFW Accendo modules, customers realize increased efficiency and effectiveness. Founded in 2001, SFW is headquartered in Los Angeles, California. For more information, visit www.sfwllc.com.

For further information, please contact Charlotte Walker of Ruder-Finn, +1-312-329-3908, walkerch@ruderfinn.com, for SFW.


Source: SFW

CONTACT: Charlotte Walker of Ruder-Finn, +1-312-329-3908,
walkerch@ruderfinn.com, for SFW

Web site: http://www.technologyevaluation.com/

Web site: http://www.sfwllc.com/


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