EarthLink Wins PC Magazine Readers' Choice Award

EarthLink Wins PC Magazine Readers' Choice Award

EarthLink Dial-Up Service Honored for Second Straight Year

ATLANTA, Jan. 12 /PRNewswire-FirstCall/ -- EarthLink (NASDAQ:ELNK), one of the nation's leading Internet service providers, today announced it has received the Readers' Choice Award for dial-up service from PC Magazine for the second year in a row.

"Receiving this award for the second year in a row highlights our continued commitment to creating the best Internet experience possible," said Mike Lunsford, executive vice president of marketing and products for EarthLink. "Customers can count on EarthLink for peace of mind and protection when connecting with others and accessing information online."

EarthLink received high ratings in every measure among dial-up providers in PC Magazine's 2004 Readers' Choice survey on user satisfaction with ISPs.

More than 8,000 PC Magazine readers participated in the survey rating their ISPs on overall satisfaction, initial setup, rates, connection speed, connection reliability, email service, customer service, technical support and likelihood to recommend.

The award is featured in the December 28, 2004 issue of PC Magazine and online at www.pcmag.com/sr .

About EarthLink

"EarthLink revolves around you(TM)." As a leading national Internet service provider (ISP), Atlanta-based EarthLink has earned an award-winning reputation for outstanding customer service and its suite of online products and services. According to the J.D. Power and Associates 2004 Internet Service Provider Residential Customer Satisfaction Study(SM), EarthLink is ranked highest in customer satisfaction among dial up and high-speed Internet Service Providers. Serving over five million subscribers, EarthLink offers what every user should expect from their Internet experience: high-quality connectivity, minimal drop-offs and ISP-generated intrusions, and customizable features. Whether it's dial-up, high-speed, Web hosting, or wireless Internet service, EarthLink provides the tools that best let individuals use and enjoy the Internet on their own terms. Learn more about EarthLink by calling (800) EARTHLINK or visiting EarthLink's Web site at www.earthlink.net .


Source: EarthLink

CONTACT: Alexandra Trask of EarthLink, +1-404-748-7267, or
traska@corp.earthlink.net

Web site: http://www.earthlink.net/
http://www.pcmag.com/sr


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