More Than 260,000 Jacksonville Living Units Now Benefit From Video Choice With AT&T U-verse TV

More Than 260,000 Jacksonville Living Units Now Benefit From Video Choice With AT&T U-verse TV

Jacksonville Customers Get New TV Service That Ranks Highest in Customer Satisfaction in J.D. Power and Associates Study

JACKSONVILLE, Fla., June 6, 2011 /PRNewswire/ -- Jacksonville residents now have a new choice for their television and communications services. AT&T* today announced U-verse services are now available to more than 260,000 living units across the Jacksonville market. AT&T U-verse first launched in Jacksonville in November 2008.

AT&T U-verse services, which are all delivered over AT&T's advanced Internet Protocol (IP) network, offer a new alternative to cable with a better DVR, better features and apps, and a better TV experience. AT&T U-verse brings together your TV, broadband, home phone and AT&T wireless services -- all on one bill -- with unique features that provide a new level of integration, convenience and control. Now AT&T U-verse TV ranks "Highest in Residential Television Service Satisfaction in the South Region Three Years in a Row," according to the J.D. Power and Associates 2008-2010 Residential Television Service Satisfaction Studies(SM).

"Florida has set the standard for building jobs and investment based on a consumer-focused environment," said Marshall Criser, lll, AT&T Florida president. "Just recently, our elected leaders reinforced that commitment by passing the Regulatory Reform Act sponsored by Senator David Simmons, Representative Mike Horner and primary co-sponsor Representative Alan Williams. Through their insight and the leadership of Governor Rick Scott, Senate President Mike Haridopolos and House Speaker Dean Cannon, Florida has one of the most competitive economies for technology investment. As customer demand for services like U-verse grows, all Floridians benefit from the choices available to them and the workforce that is needed to meet expanding demand."

The Consumer Choice Act of 2007 (HB 529) sponsored by Rep. Trey Traviesa and Sen. Mike Bennett, was passed overwhelmingly by the Florida Legislature and was signed by Gov. Charlie Crist on May 18, 2007. This provides an environment that encourages new video providers, such as AT&T, to invest in Florida to compete against incumbent cable providers.

"Cable has been the only game in town for too long, and we're excited to see a change in that in Jacksonville," said Rich Guidotti, Greater Florida vice president and general manager, AT&T. "We know our customers want a better choice to break free from cable, and AT&T U-verse is the answer. And we'll continue to make U-verse TV even better for customers with regular upgrades and new cool applications that enhance your TV experience."

More Choice, Advanced Features

AT&T U-verse TV is the only 100 percent Internet Protocol-based television (IPTV) service offered by a national service provider, making AT&T U-verse one of the most dynamic and application-rich services available today, with advanced capabilities that customers don't get from other providers.

Where AT&T U-verse services are available, U-verse TV customers can enjoy numerous features and applications, including the ability to manage their DVR recordings, and for qualifying TV customers, watch hit TV shows on select smartphones with U-verse Mobile; the freedom to manage and playback recorded programs from a single DVR on any U-verse connected TV in the house with Total Home DVR; the ability to choose and watch up to four of their favorite channels at one time with the exclusive My Multiview app; an extensive High Definition (HD) channel lineup with access to more than 160 HD channels; the ability to program DVR recordings from their Web-connected mobile phone or PC; personalized, on-screen weather, sports, traffic and stock information via AT&T U-bar; the ability to check the current weather conditions and forecasts in any U.S. city with Weather On Demand; and more.

With AT&T U-verse High Speed Internet services, every AT&T U-verse customer or small business broadband user can enjoy faster available speeds. Packages include a range of speeds, with the fastest downstream speeds up to 24 Mbps. All AT&T U-verse High Speed Internet packages include wireless home or office networking capability at no extra cost.

AT&T U-verse Voice is a managed IP-based service that is delivered over AT&T's fiber-rich network. This allows U-verse Voice customers to enjoy great sound quality and reliability, as well as innovative calling features that integrate with your AT&T U-verse TV, high speed internet and AT&T wireless services. Customers can benefit from a single, combined voice mailbox for AT&T U-verse Voice and AT&T wireless messages; an online portal to manage your call preferences and settings from any PC; an online voice mailbox; the ability to view your incoming calls and voicemail notifications on your TV with Caller ID on TV; the ability to view your Call History on your TV and initiate a call from your PC or TV using Click to Call; and more. All U-verse Voice customers have 911 service.

AT&T U-verse offers multiple combinations of TV, Internet and Voice packages to customize your experience. Standard professional installation is included with most packages. Additional promotional offers may be available to qualifying customers who bundle U-verse Internet or U-verse Voice service.

For additional information on AT&T U-verse -- or to find out if it's available in your area -- visit AT&T U-verse, call 800-ATT-2020 or visit one of the following AT&T Jacksonville retail locations:

-- 5207 Normandy Blvd Jacksonville, FL 32205
-- 9400 Atlantic Blvd, Suite 95 Jacksonville, FL 32225
-- 4663 River City Drive, Suite 101 Jacksonville, FL 32246
-- 6001-31 Argyle Forest Jacksonville, FL 32244
-- 9039 Southside Blvd Jacksonville, FL 32256
-- 9508 Crosshill Blvd, Space #N2-108 Jacksonville, FL 32222
-- 725 Nautica Drive, Suite 106 Jacksonville, FL 32218
-- 11113 San Jose Blvd Jacksonville, FL 32223
-- 10300 Southside Blvd, Suite #2410A Jacksonville, FL 32256
-- 3267 Hodges Blvd, Suite 11 Jacksonville, FL 32224

*AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc.

About AT&T

AT&T Inc. (NYSE: T) is a premier communications holding company. Its subsidiaries and affiliates - AT&T operating companies - are the providers of AT&T services in the United States and around the world. With a powerful array of network resources that includes the nation's fastest mobile broadband network, AT&T is a leading provider of wireless, Wi-Fi, high speed Internet, voice and cloud-based services. A leader in mobile broadband and emerging 4G capabilities, AT&T also offers the best wireless coverage worldwide of any U.S. carrier, offering the most wireless phones that work in the most countries. It also offers advanced TV services under the AT&T U-verse® and AT&T | DIRECTV brands. The company's suite of IP-based business communications services is one of the most advanced in the world. In domestic markets, AT&T Advertising Solutions and AT&T Interactive are known for their leadership in local search and advertising.

Additional information about AT&T Inc. and the products and services provided by AT&T subsidiaries and affiliates is available at http://www.att.com. This AT&T news release and other announcements are available at http://www.att.com/newsroom and as part of an RSS feed at www.att.com/rss. Or follow our news on Twitter at @ATT.

© 2011 AT&T Intellectual Property. All rights reserved. Mobile broadband not available in all areas. AT&T, the AT&T logo and all other marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies.

Geographic and service restrictions apply to AT&T U-verse. Call or go to www.att.com/uverse to see if you qualify.

AT&T U-verse TV: Residential customers only. Prices, programming, features and offers subject to change without notice. A one-time TV Service Activation Fee of $29 applies to orders before 6/12/2011; $36 if on or after 6/12/2011. HD Service: Access to HD service requires $10/mo. HD Premium Tier available for an additional $5/mo. HD channel availability varies by package selected. THDVR: Total Home DVR functionality is available on up to 8 TVs, and requires a receiver for each additional TV at $7/mo. My Multiview: Channels/content available for viewing in Multiview are based on TV package subscription and additional programming purchased. Limited number of HD channels are not supported for display within My Multiview. U-verse Mobile: Access to select content requires compatible device, qualifying U-verse TV plan or monthly subscription fee, and WiFi connection and/or cellular data connection. Available content may vary by device and/or U-verse TV subscription and is subject to change. Data charges may apply. Mobile Remote Access: AT&T U-verse High Speed Internet Account required. Wireless phone with Internet access required and standard data charges may apply. U-bar: AT&T U-verse High Speed Internet Account required. Standard Installation Included with Most Packages: Offer ends 7/16/11. Credit qualified customers only. Installation not included with U-basic package.

AT&T U-verse High Speed Internet: Internet speed claim(s) represent maximum downstream and/or upstream speed capabilities. Speeds may vary and are not guaranteed. Many factors can affect actual speeds including the use of other U-verse services. Credit and other restrictions apply. Purchase of U-verse TV required to order AT&T U-verse High Speed Internet. A $3 monthly High Speed Internet equipment fee will apply.

AT&T U-verse Voice: U-verse Voice, including 911 dialing, will not function during a power outage without battery backup power. Compatible with many monitored home alarms and medical monitoring systems. Some call information may be blocked or otherwise not displayed, including information for some calls originating outside of AT&T's network and calls carried over facilities that do not transmit Caller ID information, AT&T U-verse Messaging may not be fully compatible with all AT&T wireless voice mail systems. Caller ID on TV requires subscription to U-verse TV and U-verse Voice.

AT&T U-verse received the highest numerical score among television service providers in the South in the proprietary J.D. Power and Associates 2008-2010 Residential Television Service Satisfaction Studies(SM). 2010 study based on 28,489 total responses from measuring 13 providers in the South (AL, AR, FL, GA, KS, KY, LA, MS, MO, NC, OK, SC, TN, TX) and measures consumer satisfaction with television service. Proprietary study results are based on experiences and perceptions of consumers surveyed in Nov. 2009 and Jan. 2010, April 2010 and July 2010. Your experiences may vary. Visit jdpower.com.

SOURCE AT&T Inc.

AT&T Inc.

CONTACT: Gretchen Schultz of AT&T, +1-407-237-3324, Gretchen.schultz@att.com

Web Site: http://www.att.com

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