Comcast to Fill Over 100 New Call Center Jobs in CT

Comcast to Fill Over 100 New Call Center Jobs in CT

Candidates Encouraged to Attend Upcoming Open House at Enfield Call Center

ENFIELD, Conn., June 17, 2011 /PRNewswire/ -- Connecticut Governor Dannel P. Malloy joined Comcast officials at the company's state-of-the-art call center in Enfield today to announce that the company is hiring 100 full-time customer service representatives through the end of this year at the facility, bringing its Connecticut workforce to nearly 1,600. These jobs are a result of Comcast's continued commitment to deliver a superior customer experience and to keep up with the explosion of demand for its Xfinity products and services, including Xfinity TV, Xfinity Internet and Xfinity Voice.

Candidates interested in customer service careers can attend an Open House being held at the call center (located at 1 Vision Drive in Enfield) on Monday, June 27th, from 9:00 AM to 11:00 AM; and from 2:00 PM - 5:00 PM.

"We look forward to welcoming individuals to the Comcast team who are excited about our products, want a career with growth potential and, above all, are committed to delivering excellent service to our customers," said Mary McLaughlin, Senior Vice President of Comcast's Western New England Region, which includes Connecticut.

"I applaud Comcast for their continued investment in Connecticut's economy and our workforce," Governor Malloy said. "I'm hopeful that this will be one of many announcements Comcast and other companies make as we continue to work to improve Connecticut's economy and let businesses know we're ready, willing and able to work together with them to grow and expand."

In addition to the growing demand for Comcast's Xfinity products and services, the new jobs are attributed to Comcast's focus on delivering a superior customer experience and making it easy to do business with Comcast whenever and however a customer chooses. The new employees will be responsible for delivering on the Comcast Customer Guarantee, which is a promise by Comcast to hold its products, service and employees to the highest standards and provide a great customer experience the first time, every time.

"We've been working on numerous fronts to improve the customer experience. Our Customer Guarantee is backed by several significant operational changes that are focused on proactively managing our products and systems and giving our employees the most effective tools to help serve our customers," said Jill Stauffer, Vice President of Customer Care for the Western New England Region. "We've invested in our Enfield Call Center with new technology and tools that proactively monitor our network and product performance 24x7 and let us find and fix issues before they impact customers."

McLaughlin added that Comcast is well-known as an employer of choice, noting that the company was recognized as one of the best places to work in Connecticut by the Hartford Business Journal for six years in a row. She said that Comcast offers its employees extensive career path options; training and development opportunities; competitive pay; medical, dental and prescription benefits; and complimentary and discounted Comcast services. Potential applicants are encouraged to apply online at http://careers.comcast.com.

About Comcast Corporation

Comcast Corporation (Nasdaq: CMCSA, CMCSK) (www.comcast.com) is one of the nation's leading providers of entertainment, information and communications products and services. Comcast is principally involved in the operation of cable systems through Comcast Cable and in the development, production and distribution of entertainment, news, sports and other content for global audiences through NBCUniversal. Comcast Cable is one of the nation's largest video, high-speed Internet and phone providers to residential and business customers. Comcast is the majority owner and manager of NBCUniversal, which owns and operates entertainment and news cable networks, the NBC and Telemundo broadcast networks, local television station groups, television production operations, a major motion picture company and theme parks.

SOURCE Comcast Corporation

Comcast Corporation

CONTACT: Kristen Roberts, +1-860-505-2075, kristen_roberts@cable.comcast.com; or Laura Brubaker, +1-860-505-3445, laura_brubaker@cable.comcast.com

Web Site: http://www.comcast.com

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