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Friday, October 29, 2010

AT&T U-verse Arrives in Decatur

AT&T U-verse Arrives in Decatur

Decatur Customers Get New TV Service That Ranks Highest in Customer Satisfaction in J.D. Power and Associates Study

DECATUR, Ala., Oct. 29 /PRNewswire/ --Decatur residents now have a new choice for their television and communications services powered by advanced technology. AT&T* today announced the launch of AT&T U-verse® services in parts of Decatur, including AT&T U-verse TV, AT&T U-verse High Speed Internet and AT&T U-verse Voice. The services will be available for order beginning Monday, Nov. 1.

AT&T U-verse services, which are all delivered over AT&T's advanced Internet Protocol (IP) network, offer a new alternative to cable with a better DVR, better features and apps, and a better TV experience. AT&T U-verse brings together your TV, broadband, home phone and AT&T wireless services - all on one bill - with unique features that provide a new level of integration, convenience and control. And now, AT&T U-verse TV ranks "Highest in Residential Television Service Satisfaction in the South, Three Years in a Row," according to the J.D. Power and Associates 2008-2010 Residential Television Service Satisfaction Studies(SM).

"Today's expansion of AT&T U-verse reflects our commitment to make the investments necessary to bring consumers in Decatur a new era of true video competition," said Fred McCallum, AT&T Alabama president. "We are thrilled to offer this innovative video choice to Alabama customers. Local residents have asked for more choices in television service and today we're delivering."

"Cable has been the only game in town for too long, and we're excited to change that today in Alabama," said Joe Larussa, vice president and general manager, Consumer & Mobility Markets, Gulf States. "We know Decatur customers want a better choice to break free from cable, and AT&T U-verse is the answer. And we'll continue to make U-verse TV even better for customers with regular upgrades and new cool applications that enhance your TV experience."

More Choice, Advanced Features

AT&T U-verse TV is the only 100 percent Internet Protocol-based television (IPTV) service offered by a national service provider, making AT&T U-verse one of the most dynamic and application-rich services available today, with advanced capabilities that customers don't get from other providers.

Where AT&T U-verse services are available, local U-verse TV customers can enjoy numerous features and applications, including the ability to manage your DVR recordings, and download and watch hit TV shows from a qualifying smartphone with U-verse Mobile; the freedom to manage and playback your recorded programs from a single DVR on any U-verse connected TV in the house with Total Home DVR; the ability to choose and watch up to four of your favorite channels at one time with the exclusive My Multiview app; an extensive High Definition (HD) channel lineup with access to up to 140 HD channels; the ability to program DVR recordings from your Web-connected mobile phone or PC; personalized, on-screen weather, sports, traffic and stock information via AT&T U-bar; the ability to check the current weather conditions and forecasts in any U.S. city with Weather On Demand; and more.

With AT&T U-verse High Speed Internet services, every AT&T U-verse customer or small business broadband user can enjoy faster available speeds. Packages include a range of speeds, with the fastest downstream speeds up to 24 Mbps. All AT&T U-verse High Speed Internet packages include wireless home or office networking capability at no extra cost.

AT&T U-verse Voice is a managed IP-based service that is delivered over AT&T's fiber-rich network. This allows U-verse Voice customers to enjoy great sound quality and reliability, as well as unmatched calling features that integrate with your AT&T U-verse TV, high speed internet and AT&T wireless services. Customers can benefit from a single, combined voice mailbox for AT&T U-verse Voice and AT&T wireless messages; an online portal to manage your call preferences and settings from any PC; an online voice mailbox; the ability to view your incoming calls and voicemail notifications on your TV with Caller ID on TV; the ability to view your Call History on your TV and initiate a call from your PC or TV using Click to Call; and more. All U-verse Voice customers have 911 service.

AT&T U-verse offers multiple combinations of TV, Internet and Voice packages to customize your experience. Standard professional installation is included in most packages, and you also get a 30-day money-back guarantee. You may also view a U-verse Interactive Demo. Additional promotional offers may be available to qualifying customers who bundle U-verse Internet or U-verse Voice service.

For additional information on AT&T U-verse -- or to find out if it's available in your area -- visit AT&T U-verse, call 800-ATT-2020 or visit our Decatur retail store at 1217 Mallard Parkway SE.

*AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc.

About AT&T

AT&T Inc. (NYSE: T) is a premier communications holding company. Its subsidiaries and affiliates - AT&T operating companies - are the providers of AT&T services in the United States and around the world. With a powerful array of network resources that includes the nation's fastest mobile broadband network, AT&T is a leading provider of wireless, Wi-Fi, high speed Internet and voice services. A leader in mobile broadband, AT&T also offers the best wireless coverage worldwide, offering the most wireless phones that work in the most countries. It also offers advanced TV services under the AT&T U-verse® and AT&T |DIRECTV brands. The company's suite of IP-based business communications services is one of the most advanced in the world. In domestic markets, AT&T Advertising Solutions and AT&T Interactive are known for their leadership in local search and advertising. In 2010, AT&T again ranked among the 50 Most Admired Companies by FORTUNE®magazine.

Additional information about AT&T Inc. and the products and services provided by AT&T subsidiaries and affiliates is available at http://www.att.com. This AT&T news release and other announcements are available at http://www.att.com/newsroom and as part of an RSS feed at www.att.com/rss. Or follow our news on Twitter at @ATT. Find us on Facebook at www.Facebook.com/ATT to discover more about our consumer and wireless services or at www.Facebook.com/ATTSmallBiz to discover more about our small business services.

© 2010 AT&T Intellectual Property. All rights reserved. Mobile broadband not available in all areas. AT&T, the AT&T logo and all other marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

Geographic and service restrictions apply to AT&T U-verse. Call or go to www.att.com/uverse to see if you qualify.

AT&T U-verse TV: Residential customers only. Prices, programming and offers subject to change without notice. A one-time TV service activation fee of $29 applies. HD Service: Access to HD service requires $10/mo. HD Premium Tier available for an additional $5/mo. HD channel availability varies by package selected. THDVR: Total Home DVR functionality is available on up to 8 TVs, and requires a receiver for each additional TV at $7/mo. MyMultiview: Channels/content available for viewing in Multiview are based on TV package subscription and additional programming purchased.Limited number of HD channels are not supported for display within My Multiview. U-verse Mobile: Download and watch capability available for select shows and requires select smart phones, Wi-Fi connection, and qualifying U-verse TV plan. Downloaded shows are available for viewing for limited time periods. Ability to browse the TV guide and manage DVR available to all U-verse TV customers. Standard data charges may apply. Mobile Remote Access: AT&T U-verse High Speed Internet Account required. Wireless phone with Internet access required and standard data charges may apply. U-bar: AT&T U-verse High Speed Internet Account required. Standard Installation Included with Most Packages: Offer ends 11/6/10. Credit qualified customers only. Installation not included with U-basic package. 30 Day Money Back Guarantee: Offer ends 11/6/10. Must cancel all AT&T U-verse services within 30 days from service activation. Adjustment provided for initial installation charges and one month service charges, if paid. Customer is responsible for all additional charges including but not limited to On Demand, Pay Per View, international calls, other pay-per-use features and non-returned equipment charges.

AT&T U-verse High Speed Internet: Internet speed claim(s) represent maximum downstream and/or upstream speed capabilities. Speeds may vary and are not guaranteed. Many factors can affect actual speeds including the use of other U-verse services. Credit and other restrictions apply. Purchase of U-verse TV required to order AT&T U-verse High Speed Internet. A $3 monthly High Speed Internet equipment fee will apply.

AT&T U-Verse Voice: U-verse Voice, including 911 dialing, will not function during a power outage without battery backup power. Compatible with many monitored home alarms and medical monitoring systems. Some call information may be blocked or otherwise not displayed, including information for some calls originating outside of AT&T's network and calls carried over facilities that do not transmit Caller ID information. AT&T U-verse Messaging may not be fully compatible with all AT&T wireless voice mail systems. Caller ID on TV requires subscription to U-verse TV and U-verse Voice. AT&T U-verse services are provided by AT&T local telephone companies. Wireless phone with Internet access required and standard data charges may apply.

AT&T U-verse received the highest numerical score among television service providers in the South in the proprietary J.D. Power and Associates 2008-2010 Residential Television Service Satisfaction Studies(SM). 2010 study based on 28,489 total responses from measuring 13 providers in the South (AL, AR, FL, GA, KS, KY, LA, MS, MO, NC, OK, SC, TN, TX) and measures consumer satisfaction with television service. Proprietary study results are based on experiences and perceptions of consumers surveyed in Nov. 2009 and Jan. 2010, April 2010 and July 2010. Your experiences may vary. Visit jdpower.com.

SOURCE AT&T Inc.

AT&T Inc.

CONTACT: Sue Sperry of AT&T Corporate Communications, +1-504-343-2350, sue.sperry@att.com

Web Site: http://www.att.com


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