Comcast to Hire 50 New Call Center Representatives

Comcast to Hire 50 New Call Center Representatives

Candidates Interested in Customer Service Career Encouraged to Apply

ENFIELD, Conn., Sept. 29 /PRNewswire/ -- To continue to deliver best in class customer service and keep pace with the ever-growing demand for its "Triple Play" bundle of XFINITY TV, Internet and phone products, Comcast today announced that it is hiring 50 new full and part-time customer service representatives at its call center in Enfield. With the new hires, Comcast will employ nearly 1,500 people across the state of Connecticut.

"We look forward to welcoming individuals to the Comcast team who are excited by new technology, want a career with growth potential and, above all, are committed to delivering excellent service to our customers," said Mary McLaughlin, Senior Vice President of Comcast's Western New England Region.

The jobs are attributed to the growing demand for Comcast's XFINITY products and services, in addition to Comcast's commitment to offer its customers superior, local customer service. Improving the customer experience is a key priority, as evidenced by the introduction of the Comcast Customer Guarantee to help ensure its customers are satisfied with the products and services the company offers.

"We've been working on several fronts to improve the customer experience. Our new Customer Guarantee is backed by several significant operational changes that are focused on proactively managing our products and systems and giving our employees the most effective tools to help serve our customers," said Jill Stauffer, Vice President of Customer Care for the Western New England Region. "We've invested in our Enfield Call Center with new technology and tools that proactively monitor our network and product performance 24x7 and let us proactively find and fix issues before they impact customers."

McLaughlin added that Comcast is well-known as an employer of choice, noting that the company was recognized as one of the best places to work in Connecticut by the Hartford Business Journal for five years in a row. She said that Comcast offers its employees extensive career path options, competitive pay, medical, dental and prescription benefits and complimentary and discounted Comcast services. Potential applicants are encouraged to apply online at http://careers.comcast.com.

About Comcast Corporation

Comcast Corporation (Nasdaq: CMCSA, CMCSK) (www.comcast.com) is one of the nation's leading providers of entertainment, information and communication products and services. With 23.2 million video customers, 16.4 million high-speed Internet customers, and 8.1 million Comcast Digital Voice customers, Comcast is principally involved in the development, management and operation of cable systems and in the delivery of programming content.

Comcast's content networks and investments include E! Entertainment Television, Style Network, Golf Channel, VERSUS, G4, PBS KIDS Sprout, TV One, 11 regional sports networks operated by Comcast Sports Group and Comcast Interactive Media, which develops and operates Comcast's Internet businesses, including Comcast.net (www.comcast.net). Comcast also has a majority ownership in Comcast-Spectacor, which owns two professional sports teams, the Philadelphia 76ers NBA basketball team and the Philadelphia Flyers NHL hockey team, and a large, multipurpose arena in Philadelphia, the Wells Fargo Center, and, through Global Spectrum, manages other facilities for sporting events, concerts and other events.

SOURCE Comcast Corporation

Comcast Corporation

CONTACT: Kristen Roberts, +1-860-505-2075, kristen_roberts@cable.comcast.com; Laura Brubaker, +1-860-505-3445, laura_brubaker@cable.comcast.com

Web Site: http://www.mediaone.com

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