Mirial and BCS Global for a New Paradigm in Visual Communication
Mirial and BCS Global for a New Paradigm in Visual Communication
MILAN, Italy, October 9/PRNewswire/ -- Making HD video conferencing simple and affordable and supporting
its diffusion as a communication and collaboration standard throughout
companies of any size and industry: it's been less than a year since Mirial
started its partnership with BCS Global, but the two companies already seem
to have reached their goal.
BCS Global began to integrate Mirial's Video and Voice Mail and
Automated Video Attendant technology into its Virtual Presence services at
the end of 2007; at the same time, the company responded to the customers'
request for greater flexibility while connecting from home offices, remote
locations or while traveling by enriching its iView service with Mirial
Softphone's HD desktop videoconferencing, basic MCU and H239 features.
The next planned steps are meant to sustain the natural evolution
of these services: with the introduction of Mirial's MCS session border
controller within BCS Global's infrastructure, the diffusion of desktop
videoconferencing and desktop telepresence is truly brought to a global
level, while the PSE Video Contact Center integrates consistently with BCS
Global's philosophy by providing a direct, personal, one-to-one eye contact
with the end users, reducing their frustration and bettering the overall
service experience.
"Mirial products interoperate perfectly with our equipment and
are fully compliant with the communication standards: the integration of
their technology in our environment proceeds smoothly, and the new services'
time to market is definitely shorter than we expected," comments Dan Tanel,
Chief Technology Officer of BCS Global. "The recently released version of MCS
supports all the advanced Mirial Softphone features, including HD video
quality, 3-party video conferencing and desktop sharing capabilities, and we
are now enabled to offer different services to specific user segments at a
worldwide scale. Moreover, the PSE Video Contact Center application will let
us provide enhanced support and commercial services to our partners and
customers: we believe video will help strengthen our CRM resources and
perceptibly increase our competitiveness."
Cristoforo Mione, Business Development Director for Mirial,
stated: "As the partnership with BCS Global goes on, we find application cues
and ideas for compelling usage scenarios everyday. That happens because video
has a really huge potential, and our standards-compliant technologies allow
to exploit it all. Also, we are glad to notice that nice "netiquette"
behaviours - such as virtual handshakes and greetings - are getting more and
more popular amongst the video conferencing users; we believe that it is a
sign of their increased familiarity with visual communication technology and
hope that our collaboration with BCS Global will help support this trend."
For more information, please visit Mirial and BCS Global's
websites - http://www.mirial.com and http://www.bcsglobal.com
About Mirial (formerly DyLogic)
Mirial engineers cutting-edge products for audio and video communication
over convergent networks. The company portfolio includes a comprehensive set
of solutions targeted to carriers, service providers and enterprises,
enabling hosted 3G, IP and IMS audio/video services and professional SD and
HD videoconferencing. Mirial products and solutions are available at the
company's sales representatives and resellers worldwide. For further
information: http://www.mirial.com
About BCS Global
BCS Global is a worldwide leader in managed video conferencing
and collaboration services. BCS Global's industry leading "Virtual Presence"
application and Video Collaboration exchange makes video conferencing easy to
use, simple to connect and affordable, providing an enhanced level of
interaction and collaboration. Headquartered in London, with offices in New
York, Toronto, Hong Kong and Shanghai, BCS Global offers its channel partners
and customers a host of virtual communication tools wherever a business
located - or wherever it may need to connect to.
Source: Mirial
For more information contact: Luciana Lai, llai@bcsglobal.com; Press Contact: Laura Averna laura.averna@mirial.com, P: +39-02-26627811
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