Netflix to Cut Creative 'Ribbon' to Open Its New Customer Service Division in Hillsboro, Oregon

Netflix to Cut Creative 'Ribbon' to Open Its New Customer Service Division in Hillsboro, Oregon

CEO Reed Hastings to Be Joined by Mayor Tom Hughes

HILLSBORO, Ore., Sept. 25 /PRNewswire-FirstCall/ -- Netflix Inc. (NASDAQ:NFLX), the world's largest online DVD rental service, will celebrate the opening of its Hillsboro, Oregon customer service division on Wednesday, Sept. 27 at 2:00 p.m. with a unique ribbon cutting ceremony featuring Netflix Co-Founder, Chairman and CEO Reed Hastings and Hillsboro Mayor Tom Hughes and other local dignitaries.

Following their remarks at 3175 NW Alocleck Drive in this Portland suburb, Hastings and Hughes will cut a long strand of the iconic Netflix red envelopes using a Hollywood-style clapboard as scissors. Media will be invited into the 28,000 square foot facility for interviews and a reception following the ribbon cutting.

In July, Netflix announced the relocation of its customer service division from Sunnyvale, Calif. to Hillsboro. The company is hiring staff in Hillsboro in order to complete the transition. Candidates interested in joining the Netflix team in Hillsboro should visit jobs@netflix.com .

Netflix, which is consistently ranked as the number one rated Web site in the world for customer satisfaction by independent surveys, said it enjoys the industry's best customer relations. More than 90 percent of Netflix members recommend the service to their friends or family members and more than 85 percent of new Netflix members join in part because of a personal recommendation. Today the company has 5.2 million members and is forecasting 20 million members by 2010-2012.

About Netflix

Netflix, Inc. is the world's largest online movie rental service, providing more than five million subscribers access to over 65,000 DVD titles. The company offers a variety of subscription plans, starting at $5.99 a month. There are no due dates, no late fees and no shipping fees. DVDs are delivered for free by the USPS from regional shipping centers located throughout the United States. Netflix can reach more than 90 percent of its subscribers with generally one business-day delivery. Netflix offers personalized movie recommendations to its members and has more than one billion movie ratings. Netflix also allows members to share and recommend movies to one another through its Friends(SM) feature. For more information, visit www.netflix.com .

Source: Netflix, Inc.

CONTACT: Steve Swasey, Director, Corporate Communications, of Netflix,
Inc., +1-408-540-3947, or mobile, +1-925-899-8108

Web site: http://www.netflix.com/

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