Visit united.com and flyted.com for United's Low Fare Guarantee

Visit united.com and flyted.com for United's Low Fare Guarantee

United Also Offers Everyday Low Fares to U.S. and International Locations, So Attractive 'Everyone Must Go'

CHICAGO, Feb. 7 /PRNewswire-FirstCall/ -- There's only one place to find the lowest United and Ted(SM) fares -- United guarantees you'll find them at united.com or flyted.com.

If a customer can find a fare on the same United, United Express or Ted flight that is at least $5 USD less each way on another Web site, United will award each qualifying customer an electronic certificate totaling $50 plus the difference in fare. The certificate is redeemable for one year from date of issue for a future United Airlines purchase through united.com. For more information on United's low fare guarantee, visit http://www.united.com/guarantee .*

"United is putting its money where its mouth is with this low fare guarantee because we want customers to know we're serious about saving them money," says Dennis Cary, senior vice president-Marketing. "Our customers have multiple options to find low air fares. Now we guarantee fares -- as well as everyday low fares -- to United's U.S. domestic and international destinations can be found on united.com or flyted.com."

To take advantage of the "Everyone Must Go" low fares,** customers must book U.S. domestic travel by Feb. 18, 2005, and travel must be complete by May 25, 2005. International dates may vary. To get the word out, United is launching print, radio, television, e-mail and online banner advertising.

U.S. domestic fares are each-way and based on required roundtrip purchase in United Economy(R) for travel on United Airlines(R), Ted(SM),and United Express(R) carriers. Sample fares include:

Chicago-Boston, $79
Chicago-Orlando on Ted, $79
Denver-San Francisco, $159
Los Angeles-Washington, D.C., $134 (1)
San Francisco-Los Angeles, $82




Sample international fares are each-way and based on required roundtrip purchase in United Economy(R) for travel on United Airlines(R), Ted(SM), and United Express(R) carriers. Sample fares include:

Chicago-London, $168 (2)
Chicago-Aruba, $160
Washington-Zurich, $195
Seattle-Tokyo, $279




For the sample fares above, service is provided by United Airlines, Lufthansa or a combination thereof, except where noted. Portions of this service may be operated by the following carriers doing business as United Express or as code-share partners:

1. US Airways
2. Trans States Airlines




Customers who book a paid, qualifying roundtrip flight through united.com can earn 1,000 bonus miles by booking their travel at http://www.united.com/booking . Blackout dates and other conditions may apply.***

About United

United Airlines (BULLETIN BOARD: UALAQ) is the world's second largest airline, operating more than 3,500 flights a day on United, United Express and Ted to more than 200 U.S. domestic and international destinations from its hubs in Los Angeles, San Francisco, Denver, Chicago and Washington, D.C. With key global air rights in the Asia-Pacific region, Europe and Latin America, United is the largest international carrier based in the United States.**** United is also a founding member of Star Alliance, which provides connections for our customers to more than 700 destinations in more than 130 countries worldwide. United's nearly 62,000 employees reside in every U.S. state and in many countries around the world. News releases and other information about United can be found at the company's Web site at http://united.com/ .

*Terms and Conditions

1. The united.com and flyted.com low fare guarantee applies to customers who make a qualifying airfare purchase on United Airlines, Ted, or United Express carriers, and do so through the united.com or flyted.com Web site on or after February 7, 2005. The offer is not valid for itineraries that include flights operated by other airlines (such as United-marketed code share and Star Alliance flights).

2. Your claim must be made by midnight Central Time of the same day on which the ticket is purchased. Claims must be made by filling out an online claim form on united.com or flyted.com. The claim must satisfy all terms and conditions and must be submitted in compliance with the claims processing procedures, all as set out herein. Claims for the low fare guarantee may only be made through the online claim form. No other claims will be accepted.

3. Tickets must be the least expensive available on united.com or flyted.com for the chosen itinerary at the time of purchase. The guarantee is valid only for published retail fares available on the Internet for the exact same flight(s), travel date(s), and travel itinerary for the same number of passenger(s). Fares must be in the exact same cabin(s) (First, Business, Economy) and carry the exact same fare rules and restrictions. Tickets must be purchased with a credit card and valid U.S. billing address and travel must originate in the 50 United States.

4. United Airlines must be able to verify the lower online fare online at the time of claim. The confirmed airfare purchased on united.com or flyted.com will be compared to the available airfare on the screen just prior to purchase confirmation of the other Web site, which must be an accredited distributor of United airfare. Please keep a copy of methods of verification (e.g., fax, screen prints) in case additional verification is necessary.

5. The low fare guarantee does not apply to unpublished fares that are not available to the general public and fares that cannot be purchased on united.com or flyted.com. Fares not available to the general public include, but are not limited to, corporate, military, government, wholesaler, consolidator, opaque agencies and other discount fares. The low fare guarantee does not apply to package fares, such as airfares sold as part of a travel package, nor does it apply to airfares on another Web site that have been reduced as a result of promotional discounts, such as dollars-off coupons, loyalty program discounts or fly-free offers. The low fare guarantee does not apply to tickets that you choose to refund.

6. Guarantee does not apply to fare differences of less than $5.00 for one-way travel and $10.00 for roundtrip travel. For qualifying fare differences, United will issue the passenger(s) an electronic certificate totaling $50 plus the difference in fare (rounded up to the nearest $5 increment). The electronic certificate is redeemable for a future United Airlines purchase. The electronic certificate is only valid for use through united.com or flyted.com and is valid one year from date of issue. The electronic certificate may only be applied to travel within the 50 United States, Canada, Puerto Rico and the U.S. Virgin Islands. All terms and conditions listed on the electronic certificate apply to usage. Electronic certificates will not be replaced for any reason.

7. The electronic certificate for the difference in fare plus an additional $50 is the sole and exclusive compensation that will be provided for United's failure to fulfill its low fare guarantee.

8. United is the final authority on the interpretation of these rules. United Airlines reserves the right to terminate this offer at any time without notice.

** U.S./INTERNATIONAL FARE FACTS: Fares above are each-way based on required roundtrip purchase for United Economy(R) travel on United Airlines(R), Ted(SM), and United Express(R) carriers. Tickets purchased through United reservation offices are $5 per ticket higher and tickets purchased at airport ticket counters are $10 per ticket higher. Fares purchased through other distribution channels may also be higher. When purchasing from United, always go to united.com to find United's lowest fares. Seats are limited and may not be available on all flights/dates. Purchase Requirements: Tickets for U.S. and Canada destinations must be purchased within 24 hours of making reservations, but no later than 2/18/05. Tickets for international destinations must be purchased at least 14 days in advance and ticketed within 72 hours of making reservations, but no later than 2/21/05, except where noted below. Domestic sale fares apply to U.S. and Canada point-of-sale only. International sale fares apply to U.S. point-of-sale only. Reservations and ticket purchases on united.com must be completed simultaneously. Travel Days/Dates: U.S. and Canada fares shown above are valid for travel through 5/25/05. U.S. and Canada fares shown above are valid for travel on Tuesday and Wednesday only. Fares for other days of the week are higher. Fares for Atlantic destinations are valid Monday through Thursday with travel commencing between 2/14/05 and 3/16/05, except where noted below. Fares for Latin destinations are valid for travel Monday through Thursday with travel commencing by 4/30/05. Fares for Pacific destinations are valid for travel Monday through Thursday for travel commencing by 3/31/05, except where noted below. Fares for other days of the week are higher. Blackout Dates: No blackout dates. Domestic Min./Max. Stay: For U.S. and Canada destinations a 1-night minimum stay is required. The maximum stay is 30 days. International Min./Max. Stay: Fares for Atlantic and Latin destinations require a Saturday night minimum stay, except where noted below. For Pacific destinations a 7-day minimum stay is required. The maximum stay is 30 days. Additional Taxes/Fees: U.S. fares do not include a $3.20-per-flight-segment tax. A flight segment is defined as one takeoff and one landing. Fares do not include the September 11th Security Fee of up to $10 maximum per roundtrip or Passenger Facility Charges of up to $18, which may be collected depending on the itinerary. Fares for Hawaii and Alaska do not include a $7.00 (each-way) departure tax. For travel from Canada, fares do not include U.S. Inspection fees of $7, taxes/fees imposed by the Canadian government of up to $19.50, and a $27.40 international departure and arrival tax if outside of the 225-mile buffer zone. All international fares are subject to U.S. arrival and departure taxes and agricultural, immigrations and customs fees of up to $40. For travel to some countries, additional airport, transportation, embarkation, security, and passenger service taxes/surcharges of up to $124 will apply depending on destination. For return travel from some countries, fares do not include airport and/or departure taxes of up to $36, which may be collected by the foreign government. Itinerary Changes -- Domestic: U.S. and Canada tickets are non-refundable. No changes may be made after ticketed departure date for any portion of the ticket. Tickets whose reservations are cancelled prior to the ticketed departure date are valid for travel one year from the original issuance date. Changes made on or before departure are subject to fare rules and a service charge of $100. If a reservation is not cancelled before the ticketed departure date, the ticket has no value. Itinerary Changes -- International: Tickets are non-refundable, but the return portion may be changed for a fee ($100 for Latin, $150 for Pacific and $200 for Atlantic destinations), provided the new itinerary is within the parameters of this offer, minimum and maximum stay requirements are met, and the origin and destination are not changed. If the reservation is cancelled before the ticketed departure date, the itinerary may be rebooked up to one year from the original ticket issue date for a service charge ($100 for Latin, $150 for Pacific and $200 for Atlantic destinations). If a reservation is not cancelled before the ticketed departure date, the ticket has no value. Other Conditions: Fares are subject to change without notice. Other restrictions may apply. Lower fares may be available to select destinations. Exceptions for Japan: A 14-day advance purchase is required. Exceptions for Cancun, Puerto Vallarta, Los Cabos: A 3-day minimum stay is required. Exceptions for Ixtapa/Zihuatanejo: Fare is valid for travel on Saturday only.

*** ONLINE BOOKING BONUS: 1,000 mile booking bonus offer is effective for bookings made through December 31, 2005.

E-Fares and award travel are not eligible for the 1,000 mile booking bonus offer. Bonus miles will be awarded to the passenger booking the flight(s). The passenger booking the flight shall be the united.com registered user logged into the Web site. Mileage Plus membership number must be provided at the time of purchase in order to receive the bonus miles awarded in connection with this offer. Round trip travel required. A roundtrip is defined as travel from an origin city to a destination city with return travel beginning in the outbound destination city back to the first origin city with all segments on United(R), Ted(R), or United Express(R). One-way and open-jaw itineraries do not qualify, nor do United-marketed code share flights operated by other carriers. Qualifying flights must be posted to the Mileage Plus account to qualify for this bonus. Bonus miles do not count toward Elite status. Miles accrued, awards issued and bonus offers are subject to the rules of the United Mileage Plus program. Please allow 4 to 8 weeks after completing qualifying travel activity for bonus miles to be posted to your Mileage Plus account. The Mileage Plus Program, including accruals, awards and bonus miles offers, is subject to change without notice. Taxes and fees related to award travel are the responsibility of the passenger. United and Mileage Plus are registered service marks. For complete details about the Mileage Plus program, visit http://www.united.com/ .

**** Measured by revenue passenger miles as reported to the U.S. Department of Transportation for 12 months ending September 2004, the most recent comparison data available.

Worldwide Communications:
Media Relations Office: 847.700.5538
Evenings/Weekends: 847.700.4088



Source: United Airlines

CONTACT: Worldwide Communications of United Airlines, Media Relations
Office, +1-847-700-5538, or Evenings-Weekends, +1-847-700-4088

Web site: http://www.united.com/
http://www.united.com/guarantee
http://www.united.com/booking


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