HDI 2005: 16th Annual HDI Conference & Expo, the Largest IT Service & Support Event in the World Takes Place March 6 - 10 in Las Vegas

HDI 2005: 16th Annual HDI Conference & Expo, the Largest IT Service & Support Event in the World Takes Place March 6 - 10 in Las Vegas

COLORADO SPRINGS, Colo., Jan. 10 /PRNewswire/ -- HDI, the world's largest membership association for IT service and support professionals and the premier certification body for the industry, today announced that HDI 2005 - "Discover a New Vision" -- will be held March 6 - 10, 2005, at the Venetian Resort in Las Vegas, Nevada.

More than 2,000 IT service and support professionals will congregate for the world's largest gathering of IT service and support professionals. The event will offer a robust conference program with more than 90 sessions. Featured keynote presentations will include:

* "The Dilbert Factor," with Scott Adams, creator of Dilbert. Scott will
talk about his strange journey from cubicle to cartoons and give us
tips for improving our careers.

* "The Five Most Important Technologies of the Next Decade," with Leo
Laporte, TV personality and broadcaster. Leo will look ahead to five
new technologies that are about to revolutionize IT and business
applications and tell us how we can prepare for them now.

* "The Likeability Factor," with Tim Sanders, chief solutions officer,
Yahoo! Inc.. Tim will show us how to boost our L-Factors for greater
success on all levels.

* "The Art of Vision" with Eric Wahl, artist and innovator. Eric will
share with us how to sharpen our creative skills and identify a personal
style for inspiring ourselves and others to rethink vision and purpose.



In addition, an expo hall showcasing the latest tools, technologies and services from 80 exhibitors will include: Ajilon Consulting; Alarmpoint by Invoq Systems; Altiris, Inc.; Apparent Networks; Apropos Technology; ARC; Avatier Corporation; Axios Systems; Bell Rock Solutions; CCN, Inc.; Chorus Systems; Citrix Online; Computer Associates; ComputerRepair.com; Control - F1; Courion Corporation; CrossTec Corp. - NetOp; DriveSavers Data Recovery; Epicor Software Corporation; Everdream Corporation; FrontRange Solutions; Funk Software, Inc.; GWI Software; HP; iET Solutions; IHS Support Solutions; Infra Corporation; Intellimark; Intuit Information Technology Solutions; Kanisa; Key Skills; LLE Language Services; M-Tech Information Technology; Marval/Stroma; Microsoft Learning; Monitor 24-7 Inc.; MRO Software, Inc.; NetSupport, Inc.; Network America Inc.; Network Streaming; Parature; PC Helps Support, Inc.; Peregrine Systems; Plantronics; Reflectent Software; Remedy; RightAnswers; Robert Half Technology; ServiceWare Technologies; Siebel Systems; Spherion; Storactive Inc.; StrataCom; SupportSoft; Syberfix Solutions Inc.; Symon Communications; TechExcel; TechTeam Global; Telephone Doctor; Texas Digital Systems, Inc.; The Solutions Center; Touchpaper; Unipress Software; Vocent; and Yoh IT Support.

HDI 2005's program is designed to help attendees to learn best practices, look into the future, zone in on today's challenges, discover new ideas and solutions, and network with their peers from around the globe. The program will address the needs of IT service and support organizations to maximize performance and productivity, become more strategic, and integrate more effectively with the organization overall.

"Rapid change has become a constant for service and support leaders today, not just in technology, but also in skill sets, expectations, business processes, and budgets. Recognizing this, we have planned a conference that will help leaders to better understand best practices and what the future will likely bring, and provide them with strategies, tactics and tools that can help them better manage their resources," said Ron Muns, founder and CEO of HDI. "As always, HDI's goal is to help our industry become more strategic and effective, and we believe the HDI 2005 Conference & Expo will strongly move us toward this goal."

For media and analyst registration, contact Jennifer McClure of Albrycht McClure & Partners (A.M.P.) Communications at (510) 868-8152 x200, or email jenm@ampcomm.com.

For more information on HDI 2005, visit http://www.thinkhdi.com/hdi2005, or call 1-800-248-5667.

About HDI

HDI is the world's largest membership association for IT service and support professionals and the premier certification body for the industry. Founded in 1989, HDI's mission is to lead and promote the IT service and support industry by empowering its members through access to timely and valuable industry information, including reports and publications; encouraging member collaboration through events and online forums; and establishing internationally recognized, standards-based industry certification and training programs. In addition to membership, certification, and training, HDI produces the highest-rated industry event, the HDI Annual Conference and Expo, for service and technical support professionals. HDI is member-focused, and remains vendor-neutral in its efforts to facilitate open, independent networking and information sharing within the association network. HDI has more than 7,500 members worldwide including many of the Fortune 500, and nearly 60 active local chapters in North America. For more information, visit http://www.thinkhdi.com/.

For More Information:
Jen McClure
Albrycht McClure & Partners
(510) 868-8152 x200
jenm@ampcomm.com


Source: HDI

CONTACT: Jen McClure, Albrycht McClure & Partners, +1-510-868-8152,
ext. 200, jenm@ampcomm.com, for HDI

Web site: http://www.thinkhdi.com/hdi2005


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