eOn Communications Announces Award of Defense Switched Network (DSN) Certification

eOn Communications Announces Award of Defense Switched Network (DSN) Certification

eQueue System Meets U.S. Department of Defense Security, Reliability and Feature Requirements

ATLANTA, Nov. 30 /PRNewswire-FirstCall/ -- eOn Communications Corporation(TM) (NASDAQ:EONC), a leading provider of unified voice, e-mail and Web-based communications solutions, today announced that the U.S. Department of Defense (DOD) has completed interoperability and security certification testing of eOn's eQueue Multi-Media Contact Center Solution. With this certification, the eQueue is now approved for connection to the DOD's Defense Switched Network (DSN). The DSN is the primary means of voice communications between DOD bases, agencies and components.

(Logo: http://www.newscom.com/cgi-bin/prnh/20010517/EONLOGO )

"We are very excited to have received this prestigious approval. eOn Communications is now one of only a few vendors who are now permitted, under public law enacted by Congress, to provide ACD and PBX solutions to the DOD as well as other civilian departments and agencies," said Jack Dienno, eOn's Vice President of Strategic Accounts. "This certification will allow eOn to expand services presently provided to thousands of U.S. Federal Government installations around the world."

The eQueue system was certified for PBX1 applications, which represents the most stringent set of PBX operational requirements set forth by the DOD for the DSN. The associated certification testing includes a comprehensive vulnerability assessment, employing denial of service tests, password protection fault analysis and virus detection ability. Additionally, the ability to support Multilevel Precedence and Preemption (MLPP) was tested. MLPP allows key personnel to override calls on the DSN in times of emergency so that the most critical calls receive priority on the network.

"This certification is a testament to the ability of the eQueue to provide the reliability and security features necessary for the nation's most critical communications needs," said Mitch Gilstrap, eOn's Chief Operating Officer.

About eOn eQueue(R) PBX/ACD Multimedia contact Center platform

The eOn eQueue(R) is a multi-media contact center solution offering a comprehensive and unified solution for customer interaction management. The universal or single queue approach enables contact centers to interact more efficiently with their customers regardless of the media. The eQueue applications include multi-media routing of all interaction types with robust ACD functionality, complete telephony capability, email, Web chat and Web collaboration, integrated voice response, voice mail with unified messaging, fax messaging, quality assurance recording, workforce management and a complete range of desktop devices and applications. The benefits of using an eQueue are improved customer service and loyalty, increased agent productivity and lower cost of ownership.

About eOn Communications(TM)

eOn Communications Corporation(TM) (NASDAQ:EONC) is a leading provider of unified voice, e-mail and Web-based communications systems and software for customer contact centers and general business applications. eOn helps enterprises communicate more effectively with customers and increase customer satisfaction and loyalty. To find out more information about eOn Communications and its solutions, visit the World Wide Web at http://www.eoncommunications.com/ or call 800-955-5321.

Note:

This press release may contain forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These forward-looking statements involve risks and uncertainties, including technical and competitive factors, which could cause the Company's results and the timing of certain events to differ materially from those discussed in the forward-looking statements. Such risks are detailed in eOn Communications Corporation's most recent Form 10-K filing with the Securities and Exchange Commission.

eOn Communications Corporation, the mark eOn, and eQueue are trademarks of eOn Communications Corporation.

All other trademarks mentioned in this document are the property of their respective owners.

Photo: NewsCom: http://www.newscom.com/cgi-bin/prnh/20010517/EONLOGO
AP Archive: http://photoarchive.ap.org/
PRN Photo Desk, photodesk@prnewswire.com
Source: eOn Communications Corporation

CONTACT: Kelley Garrett of eOn Communications, +1-770-423-2200, or
kgarrett@eoncc.com

Web site: http://www.eoncommunications.com/


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