Daou to Build Member Portal for Florida Hospital Healthcare Services

Daou to Build Member Portal for Florida Hospital Healthcare Services

EXTON, Pa., Nov. 29 /PRNewswire-FirstCall/ -- Daou Systems, Inc. (BULLETIN BOARD: DAOU) , a provider of IT consulting and management services to healthcare organizations, today announced an agreement with Florida Hospital Healthcare Services (FHHS) in Orlando to design and implement a member portal solution for the organization.

"We are now in a time when consumer-driven healthcare is becoming more prevalent," said Vincent K. Roach, president and CEO of Daou Systems. "The technology we are implementing at FHHS will empower members to make informed healthcare choices, and will enable FHHS to offer a rich array of healthcare information to its core constituencies in a timely, cost-effective manner."

Daou will develop and implement a member portal for FHHS, built on emPOWERnet(TM), a web services architecture development platform from Park City Solutions. The portal will enable FHHS to provide enrolled members and their employer groups with secure access to healthcare, financial and administrative information over the internet, thereby extending and expanding FHHS' customer service capabilities. FHHS is a Third Party Administrator (TPA) serving the benefits administration and other healthcare-related services needs of approximately 42,000 members located in the tri-county area including Orange, Osceola and Seminole counties in Central Florida. Once implemented, FHHS members will be able to access the portal for information such as member eligibility, claims status, authorizations, benefit information, customized provider directories and care management information. They also will be able to register for specific disease and wellness care management programs, and access health related news and tips, as well as submit primary care physician selections, appeal claim decisions, change their address, update other insurance coverage information and a number of other administrative functions. In addition to having the option to view the same information as members, employer groups will be able to access monthly reports and perform enrollment functions.

The portal solution will establish a single, reliable and secure framework and will enable a continued expansion of features and broadening of FHHS customer service capabilities. Daou's knowledge of the health insurance business, web services solution approach, and system integration expertise will help FHHS take advantage of web services technology without replacing existing systems. This solution will bring together the disparate silos of information contained in today's benefit administration systems, medical management systems, provider management systems, and disease management protocols, couple it with administrative content and present a unified customer service experience to FHHS' members and employers.

"FHHS conducted an extensive search and we are confident in our decision to select Daou for this project," said Barbara Linder, executive director of FHHS. "Daou's solid expertise in advanced technologies, coupled with a thorough knowledge of health insurance, systems integration, application workflow and network infrastructure, gives me assurance that their integration of our member portal will be successful."

About Daou

Daou Systems, Inc. provides expert consulting and management services to healthcare organizations in the design, deployment and support of IT infrastructure and application systems. Daou offers a range of comprehensive services, from mobile health and web services solutions to business process realignment; from government and commercial integration services to application implementation and support. Daou has provided services to more than 1,600 healthcare organizations, including leading private and public hospitals, managed care organizations on both the payer and provider sides of the market, as well as integrated healthcare delivery networks and some of the nation's largest government healthcare entities. http://www.daou.com/

About Florida Hospital Healthcare System

Florida Hospital Healthcare System (FHHS) is an integrated delivery system which includes physicians, hospitals, and ancillary providers - all committed to providing cost-effective, high-quality healthcare services to its members. This comprehensive network covers a tri-county area (Orange, Osceola and Seminole) which includes Florida Hospital Healthcare System. FHHS contracts with payers on either a discounted fee-for-service or a risk-sharing basis.

This press release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. Such statements are only predictions and actual events or results may differ materially. Forward-looking statements usually contain the word "estimate," "anticipate," "hope," "believe," "think," "expect," "intend," "plan" or similar expressions. The forward-looking statements included herein are based on current expectations and certain assumptions and entail various risks and uncertainties, including risks and uncertainties relating to: the Company's ability to achieve a successful sales program and to obtain new customer contracts; the relatively longer sales cycle in obtaining new customers and larger contracts; industry spending patterns and market conditions, including seasonal trends; the reduction in size, delay in commencement or loss or termination of one or more significant projects; the management of the Company's consolidated operations; management of future growth; the Company's ability to continually offer services and products that meet its customers' demands, as new technologies or industry standards could render its services obsolete or unmarketable; the ability of the company to successfully execute strategies for realizing shareholder value; and the effects of healthcare industry consolidation and changes in the healthcare regulatory environment on existing customer contracts. These uncertainties and risk factors, as well as the matters set forth in the Company's Annual Report on Form 10-K under the caption "Risk Factors" and its other SEC filings, could cause actual results to differ materially from those indicated by these forward-looking statements. These forward-looking statements reflect management's opinion only as of the date of this press release and the Company assumes no obligation to update or publicly announce revisions to any such statements to reflect future events or developments.


Source: Daou Systems, Inc.

CONTACT: Candace Flynn, Char Baxter Communications, +1-770-934-0563 ext.
263, cflynn@charbaxter.com, for Daou Systems; or Sandra Taylor, Ph.D., Vice
President of Marketing, Daou, +1-610-594-2700, sandra.taylor@daou.com

Web site: http://www.daou.com/


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