Verizon Protection Paks Relieve Stress for Consumers Whose Phone, PC or TV Stops Working at Just the Wrong Moment

Verizon Protection Paks Relieve Stress for Consumers Whose Phone, PC or TV Stops Working at Just the Wrong Moment

Value-Added Service Saves Money in Today's Challenged Economy

NEW YORK, March 26 /PRNewswire/ -- Sports fans across the country will soon be looking for the best seat in the house as playoff fever replaces spring fever and champions are crowned in various leagues.

This spring, fans will watch important sporting events on TVs of all sizes in homes, restaurants, schools and taverns as well as online on PCs, cell phones and other portable media devices.

Yet, regardless of where and how fans catch the big game and cheer on rival teams with friends, one thing fans have in common is the need to see the games in crystal-clear and uninterrupted fashion, with no downtime caused by a TV or PC gone bad. That's where Verizon can help.

First, Verizon's robust all-fiber-optic network delivers industry-leading FiOS TV and FiOS Internet services. Verizon also offers a highly reliable Internet broadband service that uses a digital-subscriber-line-based network, with options to watch award-winning DIRECTV satellite service when purchased as part of a wireline bundle of communication services.

Second, Verizon Protection Paks offer various protection plans that cover some or all of a customer's household electronics -- a money-saving service in today's challenged economy as consumers seek the best value to protect their in-home devices that can often be neglected and go on the blink at the worst time.

Verizon's device protection plans free consumers from paying an extended TV warranty at a retail store and covers all of their TVs -- regardless of age -- for just $9.99 per month. Additionally, Verizon can provide similar protection for multiple PCs for just $9.99 per month, or a single PC for just $6.99 per month. Additional protection for customers' home landline phones costs just $4.99 per month for all the phones in a residence.

Seeking the most comprehensive protection? Customers can also order the Verizon Protection Pak Enhanced service, which covers TVs, computers and phones for just $19.99 per month.

This complete package provides repair and replacement coverage, including on-site service for larger devices, and power surge protection, for computers, televisions and telephones -- regardless of their age or size -- in addition to the manufacturer's warranty. The Enhanced package also covers computer monitors (19 inches or smaller), modems, keyboards, mice, remote controls and FiOS backup batteries.

Pre-existing conditions are not covered. A $75 service charge applies for TVs, computers and monitors. Coverage starts 31 days after the Verizon Protection Pak plan is ordered. Claims for TVs or PCs cannot exceed $2,500, and for phones cannot exceed $400 per 12-month rolling period.

Verizon Communications Inc. (NYSE:VZ), headquartered in New York, is a leader in delivering broadband and other wireline and wireless communication innovations to mass market, business, government and wholesale customers. Verizon Wireless operates America's most reliable wireless network, serving more than 80 million customers nationwide. Verizon's Wireline operations include Verizon Business, which delivers innovative and seamless business solutions to customers around the world, and Verizon Telecom, which brings customers the benefits of converged communications, information and entertainment services over the nation's most advanced fiber-optic network. A Dow 30 company, Verizon employs a diverse workforce of nearly 224,000 and last year generated consolidated operating revenues of more than $97 billion. For more information, visit www.verizon.com.

VERIZON'S ONLINE NEWS CENTER: Verizon news releases, executive speeches and biographies, media contacts, high-quality video and images, and other information are available at Verizon's News Center on the World Wide Web at www.verizon.com/news. To receive news releases by e-mail, visit the News Center and register for customized automatic delivery of Verizon news releases.

Source: Verizon

CONTACT: Kevin Laverty, MCDM, +1-425-261-5855,
kevin.laverty@verizon.com, or Bill Kula, APR, +1-972-718-6924,
william.kula@verizon.com

Web Site: http://www.verizon.com/

Company News On-Call: http://www.prnewswire.com/comp/094251.html

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