SupportSoft Provides Perspectives for Profitable IPTV Delivery at Broadband Services Forum 2006

SupportSoft Provides Perspectives for Profitable IPTV Delivery at Broadband Services Forum 2006

REDWOOD CITY, Calif., March 7 /PRNewswire-FirstCall/ -- SupportSoft, Inc. (NASDAQ:SPRT), a leading provider of Real-Time Service Management (RTSM(TM)) software, will share insights at the Broadband Services Forum meeting this week on the opportunities and challenges in bringing IPTV to market. Andrew Keevil, Solutions Marketing Director for SupportSoft, will present, "IPTV: Turn the Prospect of High Churn into High Earn," focusing on how service providers can successfully ride the IPTV wave by ensuring that delivery of the new service is performed correctly from the start, to help maximize customer loyalty and service provider profitability.

The Broadband Services Forum is an international industry association that provides a forum for dialogue and development, along with the tools and information to address the fundamental business and technology issues vital to the growth and health of the broadband industry.

WHAT: "IPTV: Turn the Prospect of High Churn into High Earn"

WHO: Andrew Keevil, Solutions Marketing Director, SupportSoft

WHERE: Siemens Forum Building
Munich, Germany
For more information, visit
http://www.broadbandservicesforum.org/

WHEN: Wednesday, March 8th
2:35 p.m. - 3:25 p.m., local time

To learn more about SupportSoft and its solutions for optimizing IPTV installation, utilization and ongoing support delivery, register to receive SupportSoft's latest whitepaper, "IPTV: The Clear Picture," at: http://www.supportsoft.com/iptv/ .

About SupportSoft

SupportSoft is a leading provider of Real-Time Service Management (RTSM(TM)) software designed to automatically resolve IT technical problems for enterprises and enable triple play support automation for VoIP, video or broadband delivery by service providers to their customers. Digital service providers benefiting from SupportSoft solutions include Belgacom, BellSouth, Charter Communications, Comcast Communications, Cox Communications, Time Warner, TeliaSonera and UPC. Enterprises that have licensed SupportSoft software for IT requirements include ADP, Bank of America, BT, IBM, Procter & Gamble, Siebel Systems, Sony, Symantec and Thomson Financial. Managed service providers that utilize the Company's solutions to provide outsourced services to their enterprise customers include ACS, CGI, CompuCom and CSC. For more information visit http://www.supportsoft.com/ .

Source: SupportSoft, Inc.

CONTACT: Jennifer Massaro of SupportSoft, Inc., +1-650-556-8596, or
jennifer.massaro@supportsoft.com

Web site: http://www.supportsoft.com/

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