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Monday, November 29, 2004

Express Scripts Recognized for Web Site Design, Healthcare Content

Express Scripts Recognized for Web Site Design, Healthcare Content

ST. LOUIS, Nov. 29 /PRNewswire-FirstCall/ -- Health Care Communications, publisher of eHealthcare Strategy and Trends, awarded Express-Scripts.com for Members Platinum and Gold Awards for Best Overall Internet Site and Best Health/Healthcare Content in the fifth-annual eHealthcare Leadership Awards.

The awards recognize the best health information Web sites for consumers and professionals. Express Scripts, one of the nation's leading managers of pharmacy benefit plans, serves more than 50 million consumers. Express-Scripts.com for Members was selected out of 36 entries in its category.

Express-Scripts.com for Members is designed to provide plan sponsors and their members with a convenient set of tools with which to manage their pharmacy benefit. The site's easy navigation and streamlined ordering process allow members to order or refill new prescriptions. Members can also price and compare brand-name and generic medications based on their individual health plan's guidelines.

The site also allows members to review personalized pharmacy benefit plan highlights, including a list of drugs that are covered, and move from retail dispensing to home delivery, which can significantly save members and clients on their prescription drug costs.

"Receiving the eHealthcare Leadership Awards is a gratifying validation of Express Scripts' user-centered approach to Web design," said Guy Jacobs, director, communications content and development, Express Scripts. "Our focus on user goals helps to ensure that both our clients and their members have a positive online experience, while helping to streamline the safe delivery of prescription drugs."

In addition, the Customer Respect Group recognized Express Scripts in July 2004 for having the best Web site for healthcare organizations. Express Scripts had the highest score among 36 other healthcare organizations for its Web site attributes, including privacy, respect for customer data, Web site look and feel, the integrity of its Web site policies, ease of use and the quickness and thoroughness of responses to online customer inquiries. The Customer Respect Group studies how corporations treat their customers online.

Express Scripts is not a client of either Health Care Communications or the Customer Respect Group, nor has it purchased any services, products or publications from either organization. Express Scripts learned of its rankings upon public release of the results by Health Care Communications and the Customer Respect Group.

Express Scripts, Inc. (NASDAQ:ESRX) is one of the largest pharmacy benefit management (PBM) companies in North America, providing PBM services to over 50 million members through facilities in 13 states and Canada. Express Scripts serves thousands of client groups, including managed-care organizations, insurance carriers, third-party administrators, employers and union-sponsored benefit plans.

Express Scripts provides integrated PBM services, including network pharmacy claims processing, mail pharmacy services, benefit design consultation, drug utilization review, formulary management, disease management, medical and drug data analysis services, and medical information management services. The Company also provides distribution services for specialty pharmaceuticals through its Specialty Distribution subsidiary. Express Scripts is headquartered in St. Louis, Missouri. More information can be found at http://www.express-scripts.com/ , which includes expanded investor information and resources.

Media Contact: Derrell Carter
314-702-7584
derrell.carter@express-scripts.com


Source: Express Scripts, Inc.

CONTACT: Derrell Carter of Express Scripts, Inc., +1-314-702-7584,
derrell.carter@express-scripts.com

Web site: http://www.express-scripts.com/


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